Family System — Troubleshooting
Use this checklist with the purchased package's actual installation instructions. Framework names, SQL migrations and command or UI settings must be taken from the delivered build, not guessed.
| Symptom | Check first |
|---|---|
| Resource does not start | Actual resource folder name, fxmanifest, missing prerequisites and startup order |
| Management interface does not open | Configured permissions, framework/job integration, client console errors |
| Member management does not work | Family membership and rank restrictions, server-side error output |
| Ranks or promotions fail | Rank hierarchy, configured permissions and any required persistence |
| HQ/garage does not work | Configured locations, supported vehicles/garage integration and related errors |
| Changes are not saved | Required database connection/migrations if specified by the delivered package |
Support information to include
text
Product: ToneCustoms Family System
Resource version (if known):
Framework:
Dependencies:
Feature affected:
Expected behavior:
Actual behavior:
First redacted error:
Steps already tried:Contact ToneCustoms Discord. Do not post payment data, credentials, private script logic, or license keys in public issues.