Contact ToneCustoms & Share Feedback
ToneCustoms Founder & Developer: Tone
Choose the appropriate channel so questions, product issues and suggestions reach the right place.
| Request | Best channel |
|---|---|
| Help with purchased script installation/configuration | ToneCustoms Discord |
| Product bugs and gameplay issues | ToneCustoms Discord |
| Order access, delivery or purchase verification | Private support through your order or Discord |
| Documentation error or broken link | GitHub documentation issue |
| Documentation improvement ideas | GitHub Discussions |
| Sensitive security reports | Security Policy |
| Demos and development videos | ToneCustoms YouTube |
| Current products | Official Tebex Store |
Reporting a product problem
text
Product:
Version (if known):
Framework and inventory:
What I expected:
What happened:
Steps to reproduce:
Redacted errors/screenshots:
What I've already tried:Suggesting an improvement
Explain the problem or roleplay scenario, describe the desired outcome, and identify which product it relates to. Ideas and feedback are welcome but do not guarantee development, approval, or a release date.
Privacy and support expectations
- Never publish passwords, API tokens, license keys, payment details, private order references or protected source code.
- Use private support channels for purchase verification or sensitive information.
- ToneCustoms provides free product installation, configuration and troubleshooting assistance without a 24/7 or guaranteed response-time promise.